Privacy Policy
Zenith Assistance LLC
Zenith Assistance LLC (“Zenith,” “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and share personal information when you interact with our website, services, and communications, including SMS messaging.
Information We Collect
We may collect the following types of personal information:
- Contact Information: Name, email address, phone number, job title, company name
- Business Information: Provider or practice details related to revenue cycle management services
- Communication Data: Records of emails, calls, and SMS messages exchanged with us
- Website Data: IP address, browser type, and basic usage data when visiting our website
We do not collect or store payment card information through SMS.
How We Use Personal Information
We use personal information to:
- Provide and manage revenue cycle management services
- Send operational communications such as:
- Scheduling updates
- Service notifications
- Policy or process changes
- Respond to inquiries and support requests
- Maintain internal records and improve our services
- Comply with legal, regulatory, and contractual obligations
SMS messages are strictly used for business-related, operational notifications, not marketing.
Sharing of Personal Information
We may share personal information only with:
- Trusted service providers who assist us in operating our business (e.g., IT systems, secure communication platforms)
- Legal or regulatory authorities, when required by law
SMS consent is not shared with third parties or affiliates.
We do not sell, rent, or trade personal information for marketing purposes.
SMS Communications & Consent
By providing your phone number and opting in, you consent to receive SMS messages from Zenith Assistance LLC related to operational and service-related updates.
- Message frequency varies
- Message and data rates may apply
- You may opt out at any time by replying STOP
SMS consent is not shared with third parties or affiliates.
Data Security
We implement reasonable administrative, technical, and physical safeguards to protect personal information from unauthorized access, disclosure, or misuse.
Your Rights & Choices
You may request to:
- Access or update your personal information
- Withdraw consent for SMS communications
- Request deletion of personal data, subject to legal obligations
Requests can be made by contacting us using the information below.
Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
Zenith Assistance LLC
Email: info@zenithassistance.com
Phone: +13529003814